Appointments

Appointments can only be provided to patients registered with the surgery. Registration is a simple and easy process and can be done online here or in person; just ensure you have a piece of photographic ID like a passport and some proof of your address like a Utility Bill.

How to book an appointment with a Doctor

The Family Practice Group runs a triage service Monday – Friday for patients that require an urgent appointment. You can book directly here or just click the image below:

Unless there are significant issues, all requests are dealt with within 48 hours or less by our specialist team. Based on the nature of the request, those with the greatest need are prioritised as quickly as possible.

Whilst you can call the practice, the online triage process has been developed to save you time and ensures you can make your appointments as quickly and easily as possible. The online triage service free’s up the phone lines for when you have an emergency and urgently need to speak with the practice.

The method of appointment will be determined by a member of the specialist triage team i.e. telephone consultation, video consults, or a face-to-face appointment. You may request either of these methods and the practice will do its best to accommodate your request.

Home visits can only be provided to patients living within the CR7 boundary area.

Admin queries and requests

Admin queries such as the following can be requested by clicking here.

  • Referrals
  • Fit and sick notes
  • Questions about test results and requests for tests
  • An issue with a recent prescription
  • General Admin Enquiries
  • Doctor’s letter
  • Prescription requests

SURGERY ENQURIES

SURGERY HOURS

Monday – Friday* 08:00 – 20:00
 Saturday** 09:00 – 17:00

*Surgery reception closed between 1pm-2pm every Weds for training

**North Croydon GP Enhanced Access & Reception Service only

REGISTER AS PATIENT

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PRACTICE BROCHURE

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NHS ACCOUNT

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PATIENT ACCESS 

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HOW WAS YOUR EXPERIENCE WITH US?

USEFUL CONTACTS

General enquires & appointments (from 8.30am):
020 8689 7800
Brigstock Skin and Laser Centre
0330 555 6060
NHS Croydon:
020 8274 6000
Patient advice and liaison service (PALS):
020 8274 6333
Public Health Department:
020 8274 6239
 Croydon Intermediate Ear Nose and Throat service
020 8683 6734
 NHS Out of hours service
111
Data Protection Officer 
Umar Sabat | Email: dpo.swl@nhs.net