Patient Participation Report
The practice’s patient participation report was undertaken as a result of the 2017/2018 Patient Participation Direct Enhance Service (DES) commissioned by the Department of Health.
The purpose of the patient participation DES is to ensure that patients are involved in decisions about the range and quality of services provided and over time, commissioned by their practice.
It aims to encourage and reward practices for routinely asking and acting on the views of their patients. This includes the patients being involved in decisions that lead to changes to the services their practice provides or commissions, either directly or in its capacity as gatekeeper to other services.
The DES aims to promote the proactive engagement of patients through the use of effective Patient Reference Groups (PRGs) and to seek views from practice patients through the use of a local practice survey. The outcomes of the engagement and the views of patients are published in this document.
020 8689 7800 – lines open 8.30am
Brigstock Family Practice
83 Brigstock Road
Surrey CR7 7JH
|Monday – Friday*||08:00 – 20:00|
|Saturday**||09:00 – 17:00|
*Surgery reception closed between 1pm-2pm every Weds for training
**North Croydon GP Enhanced Access & Reception Service only
HOW WAS YOUR EXPERIENCE WITH US?
|General enquires & appointments (from 8.30am):
020 8689 7800
|Brigstock Skin and Laser Centre
0330 555 6060
020 8274 6000
|Patient advice and liaison service (PALS):
020 8274 6333
|Public Health Department:
020 8274 6239
| Croydon Intermediate Ear Nose and Throat service
020 8683 6734
| NHS Out of hours service
|Data Protection Officer
Umar Sabat | Email: email@example.com