What’s New at Family Practice Group

We have a few new members joining our team:

Welcome to Dr. Aparna Kakarla, who joined our vast clinical team as a lead GP in January, Dr Aparna who has a wealth of experience, specialises in Women’s Health, Sexual Health and Contraceptive services.

Jahmena Pospisilova Practice Nurse, a lot of our patients have already met her and have given very good feedback

Keren Addison, our new Physician associate who joined our practice in December of 2022, has a special interest in women’s health, a passionate physician who has acquired extensive knowledge.

We have a full Pharmacy team now, they will be doing your Medication reviews, repeat prescriptions and help you with any medication issues.

We also have joining us:

  • Hiba (Practice Assistant)
  • Megan (Docman Administrator)
  • Ysabella (Practice Assistant)
  • Zuzanna (Practice Assistant)

Reception Team

We have a growing experienced reception team with 11 Team Members to assist you with any queries you may have. The reception team has great knowledge of various services and can signpost you to them. This can include, physiotherapy, dietician, weight management, stop smoking, social issues, pharmacy referrals, mental health services.

Appointment system

Our new triage system is working really well. Patients have access to a clinician within 48 hours. Please see the link below to remind you on how to access this new system.

Click on this link to access the system.  https://florey.accurx.com/p/H83608


Cervical screening is a simple test that checks for abnormal changes in the cells of the cervix. Finding and treating these changes can prevent cancer of the cervix developing.

The NHS offers regular cervical screening to women aged 25 to 64 who are registered with a GP. This test is important if you are a woman or trans man in this age group and:

  • have a cervix
  • have ever been sexually active with a man or woman. Please call and book your Cervical Smear test today.

Click here

Whichever way you look at it, data around vaccines is both fascinating and inspiring. Immunisation programmes are one of the world’s public health triumphs with many millions of lives saved since the first vaccines were introduced.

Please have your babies vaccinated on time. Please talk to one of our brilliant Practice Nurses if you have any concerns or click on the link below for more information.

Click here

The NHS Health Check is a health check-up for adults in England aged 40-74. It’s designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk. Please call now to book this.

Patient Participation Group

A short summary of our Patient Participation Group held on 23.02.2022

Staff Update:

  • 2 New receptionists have joined in the last 6 months
  • Laura Bottwood has moved on to new endeavours after 3 years of service for The Family Practice
  • Dr Eelyn Tay is on sabbatical
  • New Practice Manager – Adeeb Feeroz

Access to the practice & General Feedback

  • Patient has said this is the best surgery and the telephone system is really good and most of the time you get called on the same day
  • Delays in processing Medication – ( We are looking to improve our clinical flow of patient letters but due to the recent merger there have been slight delays)
  • Extended Access Service: evening & weekend appointments – the PPG group were happy that this service is being provided as people work full time
  • Triage System: Call back are made in a timely manner, with flexible appointment times and options to attend two different sites.

Did You Know?

The Family Practice Group can offer evening and weekend appointments.

Avoid the phone lines by using our Que buster if you are 4 or above in the phone queue.

You can use our online consultation through our website to request appointments, referrals, any admin queries, and self-help when the surgery is closed.

Fun Health Facts!

  1. In one square inch of our hand, we have nine feet of blood vessels, 600 pain sensors, 9000 nerve endings, 36 heath sensors, and 75 Pressure sensors
  2. Every one of your muscle fibers is thinner than a human hair strand, yet can hold up to 1000 times its own weight.
  3. The amount of carbon in the human body is enough to fill about 9000 lead pencils!