The new Triage process is an appointment system which is a bit unusual but works really well. It has been designed to ensure that you are directed to the right type of care as quickly and efficiently as possible. The information you provide allows the specialist team to triage your individual case, for example, the administrative team responds to admin requests, nurses, pharmacists, GPs and other clinicians respond to the appropriate type of care or treatment you need. [...]
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An unprecedented level of joint working is transforming lives of older people. An alliance involving Croydon’s council, NHS and charities is to develop its work after demonstrating early benefits. The One Croydon Alliance was given the green light in March to develop its work for the next nine years, after demonstrating early benefits, including a 20% reduction in length of hospital stays, up to 14% fewer hospital referrals by GPs and cash savings of at least £12m a year. Read the [...]
During the winter it is even more important to look after your wellbeing. Cold weather has the potential to wreak havoc with your health. If you start to feel unwell, even if it is just with a cold or a cough, seek advice from you pharmacist straight away. Although you may not have first thought it, a pharmacist can help you with many minor ailments. Seeking help in your local pharmacy tends to be much quicker than having to organize [...]
Stress Awareness Month takes place in April each year. The initiative is celebrating its 26th year in 2018 after being started in 1992. It aims to raise awareness about the impact of stress, and how to accept and manage it. Topics surrounding the area include investigating the adverse effects stress can have on the mind and body, what causes stress in people and how to relieve it. Almost everyone will have some experience of stress in their lives, but when [...]